Reviews
Krispy Kreme receives mixed reviews with some customers praising the fresh and delicious donuts, variety of options, and rewards program. However, others express disappointment in the lack of filling in certain donuts, limited selection at times, poor customer service experiences including incorrect orders and overcharging, as well as issues with warm and fresh donut availability. Despite these criticisms, there are mentions of friendly staff members like Logan who provided excellent service.
About 2 weeks ago a friend from out of town and I went and got a dozen donuts from this location.
We had the best experience due to Natasha and Julian. The sweetest kindest helpful associates. What a joy they were. A 11.!
The same black gloves the sales person sued to tap the headphones to take a drive-through order was the same one they used to pick out the donuts I paid for. I quickly asked for the new gloves and new donuts 🍩. The agent was kind to honor the request.
Why do the 🍩 get so HARD if left in the package they were bought in less than 24 hours later?
We decided to go there to pick up some breakfast from the drive thru. We were the only ones there and as we ordered we were interrupted multiple times. We went to the next window where we waited as they prepared our order and the person who was at the window did not provide good customer service. They dropped our credit card and didn't say anything. They barely spoke to us and quickly handed us our order after without saying anything and didn't offer/give us our receipt. We had ordered two doughnuts, a coffee, and a 10pc doughnut dots. .
I had a coworker go get us donuts and it was for multiple of us and all of us stated we wanted specific donuts. My coworker went to this location and asked for a custom dozen donuts. The lady who worked 3/9 at around 6:30AM and had dark hair and was more tan just handed my coworker a random assortment and got an attitude when my coworker tried to fix it and tell them which donuts we wanted. Customer service here really needs to be worked on. They’re just donuts and it shouldn’t have been that big of a deal to fix an order. Donuts are good but this location not very much.
Good donuts. Good coffee. No more free donuts when you walk in but the donuts are 🍩 always fresh and good. We recommend coming here! Lots of donut varieties to choose from. Sign up for rewards and get specials via email and reward points to use for future purchases.