Reviews
Manyata Travels has received mixed reviews from customers, with some expressing dissatisfaction over dirty and unsafe cars, broken seat belts, unhygienic conditions, and unreliable service. However, positive feedback highlighted experiences of punctual drivers, clean and well-maintained cars, friendly executives, and excellent customer service. Despite some drawbacks mentioned by a few reviewers, Manyata Travels seems to have potential for improvement in ensuring consistent quality service.
I booked a cab from Mumbai Airport to Surat and my experience was 10/10. Because of some issues at the airport, I was 2 hours late for the pickup time, but the driver patiently waited. The driver was on point with the service and the car was clean and well maintained. Even the owner / manager regularly communicated with me. Service was top notch and I would definitely recommend them to anyone for their next trip.
We got a dirty unsafe car. They sent us some other car pictures on the phone. The Car we got had met with an accident a few days ago. It had no seat belts inside. It was broken from outside too. Driver decided the route and stopping points. Driver had not slept the whole night as he was coming from the other trip. We waited one hour after coming down with our luggage as he had to go somewhere to use the bathroom. This company completely ignores hygiene and their promises. One star because Driver was polite. I prefer to travel by the road and wanted someone reliable. Their company's message remains only on the paper.
Very well planned visit and special thanks to Nikhil Aggarwal for paying detailed attention to our preferences, adjusting itinerary multiple times with a smile and always exploring better options for us
Service was great, and executives were friendly and supportive. The driver was also experienced and carefully dropped us off at our destination on time.
Good service. Car was clean and smelling good. Driver was polite. We had a safe drive