Hilton Garden Inn Orange Beach Beachfront

A huge shout-out to Hilton for saving our honeymoon. Arrived to a Vrbo next door and found mold on the vents - that wasn’t happening. At 10pm the Friday of a holiday weekend, Mike and Mike worked some magic in the computer to get us a room. The hotel was literally full - someone else was turned away as we unloaded our car. But this staff handled it! Mike was outside checking for parking passes, calling people who double-parked to make room for other guests. The brand new pool had literally just opened - and they let us know they would be closing for a couple days to install the lights safe for turtles. Housekeeping staff was working around the clock to manage all of the guests. This is not a brand new hotel, but it is clean, and it’s clear the staff cares about what they do. Thank you for saving our honeymoon!

The staff was amazing - friendly and attentive. There is a big difference in the photos online vs what the state of this hotel is in when you see it in person. The lobby is fine (great, actually) but as soon you get off the elevator and step into the hallway towards your room, it's a mess. Hallway carpets are pretty gross (carpet powder residue and stains everywhere.) Rooms are in dire need of renovations (ripped curtains, smells, carpets are rough.) Pool and gym are both currently closed for renovations (which will be lovely I'm sure but they should definitely get started on those rooms.)

I loved staying here but they are under construction with one working elevator. I did not like how their breakfast was $18/ person for basic hotel breakfast. But besides that I felt safe, the rooms were spacious, good water pressure and no bugs. I will recommend this hotel. I know the elevator will get fixed, but I think they should not charge for breakfast.

My husband and I always stay at the Hilton Garden Inn whenever we travel. The hotel is nice, in a great location and some parts of it are under construction. The hotel is right on the beach, which is great! We experienced some problems with our room, but after a call to the front desk, things were made right. The workout area is small, and one of the treadmills wasn't working. Great breakfast and great service. Restaurants are close be and the Tanger Outlet mall not far away, there walking paths, places to fish etc. Come and get your feet wet in Orange Beach. Fun in the sun. 🌞

This was the worst hotel experience you could imagine. We had a beautiful view of the beach but the whole hotel was under renovation. The clerk did not make us aware of the situation until after we were checked in. No pool, beach, fitness center, hot tub, nothing. It was noisy outside because of the construction going on and the carpet was damp throughout the entire room. And let me add no discount! The linens were yellowed with age, and there was no comforters on the bed. We were informed that we could drive 2 miles to the Holiday Inn express to use their facilities. There we were informed that we may also not have any hot water, as there had been a lot of complaints about that for 3 months. We immediately went back to the room and discovered we did have hot water, thankfully. These businesses need to skip the greed, close down and make things comfortable for their guest before reopening. This was a very expensive learning experience.