I had my first session with the osteopath Maud. She was very attentive, friendly and welcoming. I’m really pleased to have visited and chosen Freedom Care Clinics with the stiff pain in my neck and back. I had some relief after the first session, it’s still early but I definitely will be back. Also was given some exercise techniques after the treatment and felt that these were really helpful. Thank you!
If you want to be stuck in the middle of your treatment as this clinic has the ability to not provide you with paperwork you need for your insurance THIS IS THE RIGHT PLACE!
First, I will start with the way I have been treated at two out of four my appointments I had.
I came to the clinic at the time of my appointment and for two times it happened that a receptionist (she said usually she is not doing receptionist work) took somebody else instead of me and I had to wait another 30 minutes without even being told that I will have to wait or an apology. It happened ones, as I’ve been told only after I asked that I am waiting for longer than 10 minutes and how long will take for my appointment to take place, they pretended that the receptionist took somebody by mistake. I understood and thought things happen. Then, second time I am coming for my appointment told to seat as they will take me shortly and that shortly took 20 mins (exactly the time for a treatment) and there was no excuse or any updates when they will take me. At the last appointment when everything went smoothly and on time, I understood that whose couple messed up appointments where because of the receptionist who took a not insured client on purpose over someone who came through insurance. That was a strategy.
Therefore, I have emailed the clinic for providing some paperwork for my insurance and they have delayed my treatment for 3 weeks now, and still without anything in return.
Probably this is the policy of the clinic to treat differently people who are insured. Just AVOID.
P.S.: i am writing this review at 4AM just because every time my back hurts (and my back hurts at this time) I remember of you delaying my further treatment!
I came to the clinic due to ongoing knee pain. After just one session with Maud 'Magic Hands,' the pain was already significantly reduced. By the third session, the pain was completely gone. I've also received excellent advice on how to take care of my knee moving forward. Highly recommend!